We're pretty serious about keeping your info safe and sound
Look, we get it - nobody actually enjoys reading privacy policies. But here's the thing: your privacy matters to us, so we've tried to keep this straightforward and honest.
At Astryvon Realm, we're not just about stargazing and fancy rooms. We're about building trust with our guests. This policy explains what info we collect when you book a stay, use our wellness facilities, or just browse our website.
We're based in Canada, so we follow PIPEDA (Personal Information Protection and Electronic Documents Act) and other applicable privacy laws. Basically, we don't mess around when it comes to your data.
When you're making a reservation or checking in, we'll need the basics:
Like most websites nowadays, we collect some technical stuff automatically:
If you're using our spa or wellness services, we might collect:
We're not gonna sell your email to random companies or spam you with junk. Here's what we actually do with your info:
Processing reservations, managing your stay, and making sure everything runs smoothly during your visit.
Sending booking confirmations, updates about your reservation, and responding to your questions.
Analyzing how guests use our facilities so we can make things better and more personalized.
Sending occasional updates about special offers (only if you've said it's cool with you).
We're pretty protective of your info, but sometimes we gotta share it with trusted partners to make everything work:
Cookies aren't just what we serve in our lounge - they're also little data files that help our website work better. Here's the breakdown:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Keep the site functioning (login, booking cart, etc.) | Session |
| Performance | Help us understand how visitors use the site | 1 year |
| Functional | Remember your preferences and settings | 1 year |
| Marketing | Track ad effectiveness (only with your consent) | 90 days |
You can manage cookie preferences through your browser settings, but heads up - disabling some cookies might affect how the site works.
You've got rights when it comes to your personal data, and we're totally cool with you exercising them:
Ask us what data we've got about you - we'll show you everything.
If something's wrong or outdated, we'll fix it right away.
Want us to delete your data? We'll do it (unless we legally have to keep it).
Don't wanna receive marketing emails? Just hit unsubscribe or let us know.
To exercise any of these rights, just drop us a line at reservations@astryvonrealm.info - we'll get back to you within 30 days.
We take security pretty seriously around here. Your data's protected with industry-standard measures including:
If you've got questions about this privacy policy or how we handle your data, don't be shy - reach out! We're here to help and actually respond to people.
2847 Observatory Drive, Whistler, BC V8E 0A6, Canada
We might update this policy from time to time as our services evolve or laws change. When we do, we'll update the date at the top and let you know if there's anything major. Keep checking back occasionally - we promise to keep it readable.